Subscribe via Email

TiDB Cloud provides you with an easy way to subscribe to alert notifications via email, Slack, and Zoom. This document describes how to subscribe to alert notifications via email.

Prerequisites

• To subscribe to alert notifications of TiDB Cloud, you must have the Organization Owner access to your organization or Project Owner access to the target project in TiDB Cloud.

Subscribe to alert notifications

To get alert notifications of clusters in your project, take the following steps:

1. Click in the lower-left corner, switch to the target project if you have multiple projects, and then click Project Settings.

2. On the Project Settings page of your project, click Alert Subscription in the left navigation pane.

3. Click Add Subscriber.

4. Select Email from the Subscriber Type drop-down list.

5. Enter your email address.

6. Click Test Connection.

   • If the test succeeds, the Save button is displayed.
   • If the test fails, an error message is displayed. Follow the message to troubleshoot the issue and then retry the connection.

7. Click Save to complete the subscription.

Alternatively, you can also click Subscribe in the upper-right corner of the Alert page of the cluster. You will be directed to the Alert Subscriber page.

If an alert condition remains unchanged, the alert sends email notifications every three hours.

Unsubscribe from alert notifications

If you no longer want to receive alert notifications of clusters in your project, take the following steps:

1. Log in to the TiDB Cloud console.
2. Click in the lower-left corner, switch to the target project if you have multiple projects, and then click Project Settings.
3. On the Project Settings page of your project, click Alert Subscription in the left navigation pane.
4. In the row of your target subscriber to be deleted, click ....
5. Click Unsubscribe to confirm the unsubscription in the pop-up window.