Support Resources

If you encounter a problem when you use TiDB, you can reach out for support from PingCAP or the TiDB community via the following methods:

• Get support from PingCAP for TiDB Enterprise Edition:

  • Submit a request

• Get support from PingCAP for TiDB Cloud:

  • Report an issue directly from the TiDB Cloud console
  • Documentation for TiDB Cloud support

• Seek help from the TiDB community:

  • Discord channels
  • Slack channels: #everyone (English), #tidb-japan (Japanese)
  • Stack Overflow (questions tagged with #tidb)

• Report a bug

  • Submit an issue on GitHub

• Learn TiDB's implementation and design

  • TiDB development guide
  • Discussions on GitHub