Support Resources
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If you encounter a problem when you use TiDB, you can reach out for support from PingCAP or the TiDB community via the following methods:
Get support from PingCAP for TiDB Enterprise Edition:
Get support from PingCAP for TiDB Cloud:
- Report an issue directly from the TiDB Cloud console
- Documentation for TiDB Cloud support
Seek help from the TiDB community:
- Discord channels
- Slack channels: #everyone (English), #tidb-japan (Japanese)
- Stack Overflow (questions tagged with #tidb)
- TiDB Forum
Report a bug
- Submit an issue on GitHub
Learn TiDB's implementation and design
Support Resourceswas last updated 12/4/2024, 7:40:38 AM: *: update TiDB community channel descriptions and links (#19556) (#19569)